Implants

Our Advanced Nurse Practitioner offers insertion or removal of contraceptive implants, please make an appointment to discuss further with Sister Ponton. 

GP Coil Hub

If you need a change of coil or a new coil insertion (not coil removal only) please contact:

www.thelennoxpractice.com

Optician:

Any concerns with your vision or infections from 3 months old.

Dentist: 

Any issues with gums, mouth or teeth.

Wellbeing: 

Wellbeing nurse can assess, give advice and signpost to help with issues such as low mood, anxiety, stress, memory problems and addiction. 

Silver Cloud is an online wellbeing platform providing mental health programmes and support for people.

https://wellbeing.silvercloudhealth.com/onboard/hhssscotland. 

Pharmacy Team: 

NHS pharmacists and pharmacy technicians work within the practice, providing advice relating to medication, carrying out medication reviews and processing of immediate discharge letters. 

Community Link Worker: 

We have a community link worker in the practice Tuesday / Wednesday / Thursday, they can provide advice and support on any social issues affecting your health and wellbeing, for example: poverty / income issues, housing issues, social isolation, bereavement.  If you would like to speak to the community link worker you can make an appointment via the reception team. 

Clinics & Services

All GP practices are contracted to provide “essential services”, that is, basic treatment of ill people.  We also provide the following “additional services.”

• Child Health Surveillance, together with the Health Visiting team.
• Contraceptive services. 
• Maternity services in the ante natal and post natal period, together with midwives from the Community Maternity Unit at the Vale of Leven Hospital.
• Routine immunisation of children with the Health Visiting team.
• Cervical smears.

We also hold contracts with NHS Greater Glasgow & Clyde for the following “enhanced services”

• Regular monitoring, by blood and urine tests, for patients on a range of drugs for arthritis and bowel problems.

Attend Anywhere Video Consultation

We now offer video consultations to patients if we feel it is appropriate, you can access the video link below / this should only be used with prior approval from the GP or practice staff DO NOT USE THIS LINK WITHOUT APPROVAL.

https://nhsattend.vc/gp85032

HEALTH VISITING TEAM: 

The Health Visiting Team offer health advice and support to families with babies and pre-school children.  This includes help with parenting behaviour management and support to women with postnatal depression.  

The Health Visiting Team can be contacted Monday to Friday 8.30am to 16.30pm on 01389 821806

Community Immunisation Team

The community Immunisation Team carry out all childhood immunisations.  Immunisations are by appointment only and you will receive a letter from the Child Health Department.  

If you have a query regarding your child immunisation call the immunisation team on 01389 821711.

DISTRICT NURSE TEAM:

The district nursing service is intended for those patients unable to come in to the surgery.  They provide a holistic assessment of your needs and will deliver nursing care in your own home or will refer you on to other agencies where appropriate.  Their remit if broad - ranging from wound care, assessment of continence issues, monitoring and treatment of long term conditions, to end of life care.

The district nursing team are available from 8.30am to 4.30pm 5 days a week, they can be contacted on 01389 811816.  

Asthma / COPD / Chronic Disease Management /Cervical Screening

By appointment with our practice nurse 

Blood tests / BP / Height Weight etc.

By appointment with the practice phlebotomist.

Stop Smoking Classes

Stop smoking team can be contacted on 01389 744650 for help and information to help you stop smoking.

This medication is unavailable on the NHS at the moment. There is no funding or resources for the practice to provide information to private providers of this medication.  Private medical services providers are responsible for their own clinical decisions.  Under GMC regulations it is the prescribers responsibility to ensure that the medication they are issuing to a patient is safe and this requires taking into consideration co-morbidities and health conditions prior to starting this medication.  Professional medication guidelines (NICE) require examination to include objective and accurate weight measurements at initial assessment and regular review. 

While Mounjara / Wegovy / is not yet available through our surgery we can support you with:

Weight management advice and checks.

Diet and exercise: we can help with making lifestyle changes to help manage our weight.

Support services: we can connect you with other NHS programs that focus on healthy weight management. 

Non-NHS Services

Some services provided to patients registered with our practice are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions / letters for taking medication abroad
• Private sick notes
• Vaccination certificates
• Letters regarding you or children's medical status for outside agencies.
• Holiday cancellation claim forms

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
 

NHS Pharmacy First 

NHS Pharmacy First is an NHS service provided by your local community pharmacy. If you have a minor illness a pharmacy is the first place you should go for advice. Your pharmacist can give advice and medicine free of charge if they think you need it.

Pharmacist can advise you on conditions such as: 

• Acne
• Allergies
• Athlete's foot
• backache
• blocked or runny nose
• cold sores
• constipation
• cough
• cystitis (in women)
• diarrhoea
• earache
• eczema
• headache
• headlice
• haemorrhoids (piles)
• hay fever
• impetigo
• indigestion
• mouth ulcers
• pain
• period pain
• shingles
• some skin conditions such as cellulitis or insect bites
• sore throat
• threadworms 
• thrush
• urinary tract infections (UTIs)
• verrucas 

We have 2 advanced practice physiotherapists working with us on Monday morning and Wednesday afternoon

The physiotherapist can help you by:

• making a diagnosis and develop a plan
• provide exercise advice
• Manage pain, linking with GP for medication and fit note if neeed
• referral for further investigation
• for ongoing treatment you may be referred to the main physiotherapy service or orthopaedics at the hospital   

https://www.nhsggc.org.uk/your-health/health-services/allied-health-professionals-ahps/physiotherapy/#

WELLBEING SERVICE 

The Wellbeing service offers input from qualified mental health staff for people with mild to moderate mental health concerns.  This would include low mood, anxiety, concerns around alcohol or drug use, memory difficulties and stress / distress related to individual events.. Appointments will be up to 30 minutes long and staff will assist you if possible and signpost you to other services if required.  You can request an appointment with our Wellbeing nurse via, GP / practice nurse and reception staff at the practice. 

Psychological Wellbeing Patient Info

Togetherall - A mental health community freely available to those aged 16 to 24

Togetherall supports immediate and longer-term mental health 24/7 and is freely available to those aged 16 to 24.  Members join the community anonymously for support with a wide range of mental health and wellbeing issues from anxiety, depression and isolation, to relationship issues and lifestyle challenges.   For more info on how to sign up visit the website. 

Self help resources:

wellbeing guides (www.wellbeing-glasgow.org.uk) 0141 232 2555: variety of self help resources like books and audio guides.

Lifelink audio relaxation guides: https://www.lifelink.org.uk/helpful-materials

Telephone Help:

Samaritans 24hr helpline: 0141 248 4488 / 0845 790 9090 (https://www.samaritans.org)

Sane Line: 08457678000 (6pm to 11pm) (www.sane.org.uk)

Breathing space: 0800 83 8587 (https://breathingspace.scot)

Living life: 0800328 9655 (telephone CBT Mon-Fri 1pm-9pm)

Primary Care Mental Health team: 0141 232 9228 (self referral)

Cruse Bereavement: 0141 248 1602

Crisis counselling Erskine: 0141 812 8474

West Community addictions team: 0141 276 4330

Online Resources: 

Mood gym: online CBT http://moodgym.anu.edu.au/welcome

https://wellbeing.silvercloudhealth.com/onboard/nhsscotland/programs

Living life to the full: http://www.llttf.com

NHS Inform: https://www.nhsinform.scot/illnesses-and-conditions/mental-health

NHS Apps: https://www.nhs.uk/conditions/stress-anxiety-depression

lifesigns: self injury guidance and support: www.lifesigns.org.uk

Self Harm Awareness:

Childline Scotland: a confidential helpline for children and young people in difficulty: 0800 1111

Parentline Scotland: for parents and carers looking for advice and support:

0800 28 22 33

Samaritans Glasgow: a telephone helpline for people struggling to cope or thinking about suicide: 0141 116 123

Youngminds parent helpline: offers help to parents and carers about any young person under 25: 0808 802 5544

SelfharmUK: a project dedicated to supporting young people (14 to 19 year olds) impacted by self harm: https://selfharm.co.uk

Scottish Association for Mental Health: information on supporting your own mental health and that of your family: www.SAMH.org.uk

Travel Health

In line with the vaccination transformation programme, GP practices can no longer provide travel health services.

Patients should access information on what vaccinations are required together with malarial and safe travel advice at: Home-fit for travel. The website allows you to pick your destination and then view the requirement for the destination before contacting the providers on the board website.  You can also get information on NHS Inform. 

4 Travel vaccines are available on the NHS (Typhoid, Hepatitis A, DPT and Cholera) at no direct cost to the patient.  Any other vaccinations will incur a cost to the patient.